Terms & Conditions

Terms & Conditions
For Orders Placed To & Shipped From The United States

These terms and conditions are governing sale of products (Products) by Alternative Energy Environmental Solutions (Alternative Energy Environmental Solutions). These terms and conditions (Agreement) take precedence over Customer's additional or different terms and conditions. Acceptance by Customer is limited to these terms and conditions. Neither Alternative Energy Environmental Solutions’s commencement of performance nor delivery shall be deemed or constituted as acceptance of Customer's additional or different terms and conditions.

All pricing quoted is in US (United States) Dollars.

Orders
All orders placed by Customer will be binding even if no express written order confirmation is given by Alternative Energy Environmental Solutions. Written order confirmations by Alternative Energy Environmental Solutions will be binding for Alternative Energy Environmental Solutions. All orders must include delivery dates, quantities and complete description of Products or item code being purchased. There will be a 15% cancellation fee for orders that (i) are changed more than 48 hours after placement of orders, or (ii) have already been shipped, or (iii) have already been placed with and confirmed by the manufacturer of Products.
Prices
Prices that Alternative Energy Environmental Solutions quotes are valid for 14 days unless otherwise specified. Prices otherwise displayed by Alternative Energy Environmental Solutions, for example on the price list, are subject to change without notice. Prices do not include any federal, state or local taxes, or other governmental charges, which, when applicable, will be invoiced in addition to the prices set forth herein. Price lists are available in several formats on Alternative Energy Environmental Solutions’s website.
Payment and Credit Policy
Terms are pre-payment with order; C.O.D.; VISA, MasterCard, and Discover Card; or approved credit and payment terms. Alternative Energy Environmental Solutions charges an additional fee of 1% of the invoice amount for credit card payment. For pre-payment by check or wire transfer a 1% discount is offered. Will call orders paid at time of pick-up do not qualify for discount. Alternative Energy Environmental Solutions reserves the right to establish and/or change credit and payment terms extended to Customer when, in Alternative Energy Environmental Solutions’s sole opinion, Customer's financial condition or previous payment record warrants that action. Alternative Energy Environmental Solutions will consider granting credit to long-term Customers who have placed a minimum order volume of $10,000 through at least two separate transactions with us over the last 12 months. Alternative Energy Environmental Solutions will also consider granting credit to new Customers who are anticipating regular, monthly business and are placing a minimum order of $15,000. Contact Alternative Energy Environmental Solutions to request a credit application. All late payments shall be charged interest computed on a daily basis from the due date until paid in full at the rate of one and one-half percent (1.5%) per month or the maximum rate permitted by law, whichever is less. On delinquent accounts, Alternative Energy Environmental Solutions shall not be obligated to continue performance under any agreement with Customer. Applicable sales taxes will be charged on all orders until a valid resale certificate is on file. Charges for sales taxes will not be refunded on any orders placed prior to receipt of your certificate.
Freight Charges and Rush Fees
All prices are F.O.B. point of origin. Alternative Energy Environmental Solutions charges the following shipping rates (in percent of order amount) for non-rush US continental ground shipping: 6% for order amounts up to $500, 4% for order amounts between $500.01 and $ 5,000, 2% for order amounts between $5,000.01 and $ 15,000 and 1.5% for order amounts above $15,000. Better rates may be available for large Customers at the discretion of Alternative Energy Environmental Solutions. Customers who specify a shipping carrier will be charged actual shipping based on Alternative Energy Environmental Solutions’s negotiated rate with that carrier. The states of Hawaii and Alaska do not qualify for a quoted percentage and will be charged actual shipping on all orders. The minimum shipping rate is $8.00 for shipping addresses west of the Rocky Mountains, and $15 for shipping addresses east of the Rocky Mountains. At its discretion, Alternative Energy Environmental Solutions may choose to charge actual freight cost instead of the fixed percentage rates listed above. On freight shipments there will be an additional $65 charge for shipments requiring a lift gate, a $65 charge for residential delivery, and a $25 charge for requesting callahead service. Shipment of batteries, mounts, large appliances and other large items are excluded from the above pricing structure based on fixed percentage rates. Such large items, as well any drop shipped items, will be shipped and billed separately, with shipping charged at actual freight cost. This can result in multiple billings from one sales order. There are additional carrier charges for C.O.D. shipments. Alternative Energy Environmental Solutions aims to ship orders within 5 days of order placement unless otherwise communicated. Should Customer place an order and request same day shipment, a rush fee of 2% of the order amount with a minimum of $15 and a maximum charge or $100 will be charged at the discretion of Alternative Energy Environmental Solutions.
International Orders
Orders below $3,500 shipped outside the US and Canada will be charged an additional $35 processing fee. Alternative Energy Environmental Solutions must receive prepayment in U.S. funds before shipping. All international shipments will be charged actual shipping rates.
Canadian Orders
A GST of 6% will be charged on all orders shipping within and into Canada that utilize Alternative Energy Environmental Solutions’s customs broker. For orders where customers are utilizing their own customs broker, or which are “blind shipments” Alternative Energy Environmental Solutions will not assess the 6% GST.
Returns Policy
No merchandise may be returned without prior authorization from Alternative Energy Environmental Solutions. If the return is authorized, the buyer will be issued a return authorization (RA) number, which must be clearly marked on the package. Only the purchasing Customer may return Products to Alternative Energy Environmental Solutions. All subsequent purchasers must return Products through the dealer from whom they purchased Products. Alternative Energy Environmental Solutions will credit the purchase price of all normally stocked merchandise returned in new condition, in original packaging, within 30 days of purchase. There will be a 15% restocking charge on merchandise returned after 30 days. All items must be returned freight-prepaid and insured. Contact info@altenergysol.com . Items not in salable condition, not normally stocked, and special-order items, such as appliances, trackers and other custom electronics, may not be returned for credit. Product returned to Alternative Energy Environmental Solutions that is damaged due to customer error or misuse will be held for 30 days. Customer will be contacted and advised of no credit for returned and damaged Product, and must make arrangements for Product pickup. After 30 days, all such Products will be disposed of without further liability to Alternative Energy Environmental Solutions.
Warranty Repairs
All warranty repairs must be performed by the manufacturer. Contact info@altenergysol.com for instructions.
Security Interest
Alternative Energy Environmental Solutions retains a security interest in the Products delivered to Customer, and in their accessories, replacements, accessions, proceeds and products, including accounts receivable (collectively, the Collateral) to secure payment of all amounts due under this Agreement. If Customer fails to pay any amount when due, Alternative Energy Environmental Solutions shall have the right to repossess and remove all or any part of the Collateral from Customer, but not from Customer's customers. Any repossession or removal shall be without prejudice to any other remedy of Alternative Energy Environmental Solutions hereunder, at law or in equity. Customer agrees, from time to time, to take any act and execute and deliver any document (including, without limitation, financing statements) reasonably requested by Alternative Energy Environmental Solutions to transfer, create, perfect, preserve, protect and enforce this security interest.
Statute of Limitations
No action by Customer may be brought at any time more than twelve (12) months after the facts occurred upon which the cause of action arose.
Limitations of Liability
The liability of Alternative Energy Environmental Solutions hereunder for all claims shall not exceed the sum of Customer's payments for the Products which are the subject of the dispute. Alternative Energy Environmental Solutions assumes no liability for consequential damages, anticipated or lost profits, incidental damages, loss of time, or other losses incurred by Customer or any third party in connection with the products.
Governing Law
The construction, interpretation and performance of this Agreement and all transactions under it shall be governed by the laws of the State of California. Alternative Energy Environmental Solutions and Customer specifically exclude the application of the United Nations Convention on Contracts for the International Sale of Goods to this Agreement.
Choice of Forum
The parties hereto agree that any suits, actions or proceedings arising out of this Agreement that may be instituted by any party hereto shall be instituted only in the state or federal courts in the city of Eureka, California, and the parties hereto do hereby consent to the jurisdiction of those courts and waive any objection which they may now or hereafter have to venue of those suits, actions or proceedings.
Force Majeure
Except for the payment of money, neither party shall be held responsible for any delay or failure in performance of any part of this Agreement to the extent that delay or failure is caused by causes beyond its control (Force Majeure Conditions), including, but not limited to, fire, flood, explosion, war, strike, embargo, government requirement, civil or military authority, act of God, act or omission of carriers or other similar causes. If any Force Majeure Condition occurs, the party delayed or unable to perform (Delayed Party) shall give immediate notice to the other party (Affected Party), and the Affected Party, upon giving prompt notice to the Delayed Party, shall be excused from performance under this Agreement for the duration of the Force Majeure Condition, provided, however, that the Affected Party shall take all reasonable steps and cooperate with the Delayed Party to avoid or remove the cause of nonperformance and shall resume performance hereunder with dispatch when the cause is removed; and provided further that if the Delayed Party cannot within sixty (60) days remove the cause of non-performance, the Affected Party may terminate this Agreement.
Non-Waiver
No course of dealing or failure of either party to strictly enforce any term, right or condition of this Agreement shall be construed as a waiver of that term, right or condition.
Entire Agreement
This Agreement shall constitute the entire Agreement between the parties with respect to the subject matter of this Agreement and shall not be modified or rescinded. The provisions of this Agreement supersede all prior oral and written quotations, communications, agreements, and understandings of the parties with respect to the subject matter of this Agreement.